In autumn and winter, common medical symptoms such as runny nose, cough, and diarrhea in children enter the season of high incidence, and anxious parents often take their children to the hospital. In Beijing Children’s Hospital of the National Children’s Medical Center, the Internet outpatient department of internal medicine provides a new option for parents to enjoy the convenient services of “online consultation, prescription, and home delivery of drugs” without leaving home.
On October 24, the parents in the consultation video looked anxious: “Doctor, my child has a bad cough, what should I do?” Wang Jiang, an Internet outpatient doctor in the Internal Medicine Department of Beijing Children’s Hospital, hurriedly reassured: “Don’t worry, be specific first. Tell me about the child’s situation.” It turned out that the child was 3 years old and had cough and runny nose for three or four days, but he was in good spirits. The parents wanted to bring the child to the hospital for treatment but were worried about the risk of cross-infection, so they hung up the internal medicine Internet outpatient clinic.
With rich experience in diagnosis and treatment, after detailed consultation and repeated confirmation of the epidemiological history, Dr. Wang Jiang judged that the child had a common upper respiratory tract infection, and there was no serious problem. Come to your home. If the child’s condition worsens, such as fever, poor spirit, poor complexion, etc., come to the hospital in time.” On the same day, Dr. Wang Jiang treated more than 30 children through the Internet, with runny nose, cough, Diarrhea and other common internal diseases are the main diseases.
Li Yuchuan, director of the outpatient department of Beijing Children’s Hospital, said that for some seasonal common diseases in internal medicine, children can take medicine at home, take care of them and observe changes in their conditions under the guidance of experienced professional doctors. The launch of the Internet outpatient department of internal medicine is to facilitate these children to seek medical treatment without leaving home, reduce unnecessary hospital trips and stays, and reduce the risk of hospital cross-infection. In particular, it has provided great convenience for children who are difficult to seek medical treatment offline, such as some medium and high-risk areas and closed control areas. Since the outpatient clinic opened on June 14 this year, a total of 138 doctors have been arranged to receive visits, and a total of nearly 2,000 patients have been served.
At present, the hospital arranges visiting doctors from Monday to Sunday, which is divided into two appointment periods in the morning and afternoon, and the number source can be reserved within 1-8 days. Internet outpatient department of internal medicine is only suitable for children who have been to Beijing Children’s Hospital and have a QR code. You can follow the “Beijing Children’s Hospital Service Account” through WeChat, and click “Medical Services” (bottom menu) – “Internet Diagnosis” – “Internal Medicine” to make an appointment, a professional team of doctors will respond as soon as possible, evaluate the patient’s condition, and give medical advice, medication, Nursing and other guidance; for children who really need to come to the hospital for medical treatment, instruct the children to go to the hospital for medical treatment as soon as possible.
In recent years, Beijing Children’s Hospital has built smart medical care based on information technology, and has achieved full coverage of all departments of Internet diagnosis and treatment. As of the end of September 2022, more than 66,000 children have been treated. In the future, the hospital will continue to explore the combination of “Internet +” and convenience services, so that more information will travel, less errands for patients, and continuous improvement of children’s medical experience.
Text/Beijing Youth Daily reporter Jiang Ruojing correspondent Lv Juan Gongyang
Editor / Cui Yifei